Please note: If you are an Oportun personal loans borrower or hold an Oportun® Visa® Credit Card, closing your account will not affect your personal loans or credit cards status.
How do I close my account, or change to just using savings?
If you'd like to close your account, or switch over to using savings-only, please contact our Support Team by submitting a ticket or by calling the toll-free number located on your Oportun Visa Debit Card.
Before closing your account
Some things you can do before contacting us that will expedite the close process are:
- Transfer your Savings, Spending, and Bills balances to a linked checking account
- Close and retrieve your balance from your investing or retirement account
- Make sure your direct deposit is set to post to a different bank account
- Wait until pending transfers into Spending have cleared and no new ones are queued