When you connect to your credit card issuer through Digit, our banking partner first requires some additional information to verify your identity before payments can be submitted. Usually this process is pretty quick, but sometimes certain factors, like incomplete/insufficient data/documents can cause that verification process to take a bit longer.
When this happens, we'll more than likely be in touch with specifics on what other info our banking partner needs from you. Otherwise, we may not be able to link your credit card goal to your credit card if there is an error with verifying your identity.