In order for Digit to be able to send your goal savings as payments to your connected accounts, our banking partner requires some additional information to verify your identity.
Usually, this process is pretty quick, but sometimes certain factors, like incomplete/insufficient data/documents or typos, can cause that verification process to take a bit longer.
If you're already using Digit to send payments for one of your goals, you do not have to submit this information again for a new goal, since you are already verified with our partner.
If you're seeing any of the above messages, we'll more than likely be in touch with specifics on what other info our banking partner needs from you.
We won't be able to send your goal savings as payments if there is an error with verifying your identity, unfortunately.