Closing your Oportun investing or retirement account

How to close your Oportun investing/retirement account

1) Tap the cog at the top to bring up the Settings menu, and select Manage investing account.
2)  On the next screen, tap Close Account.
3) You'll see a few more screens with important info on what to expect when you close. 
4) Let us know why you're closing, if you'd like, to help us improve. Then tap Close account to fully close out your investing account.

 

After you close your investing account:

  • Oportun will stop saving for and investing into your portfolio
  • Anything saved and invested will be automatically moved back to your Spending balance (for banking members) or linked bank account (for savings-only members) within 5-7 business days.
  • The amount you receive may differ from your investing account balance at the time you initiate account closure. The market can fluctuate when your investments are sold.
  • We will send you a separate email with account statements and tax information for your records
  • You will no longer be able to access investing tax or statement information within the Oportun app 

After you close your retirement account:

  • Oportun will stop saving for and investing in your IRA or portfolio
  • Anything saved and invested will be moved back to your Spending balance (for banking members) or linked bank account (for savings-only members) within 5-7 business days.
  • Funds withdrawn before you reach age 59 1/2 will be assessed a 10% penalty in addition to the regular income tax based on your tax bracket
  • We will send you a separate email with account statements and tax information for your records.
  • You will no longer be able to access retirement tax or statement information within the Oportun app